Too many questions for Faqs sake

For over 8 years, we have been compiling and categorising the most asked questions that we receive.
Hope your next question have been answered somewhere within.


General Qs & As

We just need the website url address.

This depends on which one of the three auditing package you choose, and the scope of your existing digital tools. For example, if we do a basic website audit and provide you with a detailed roadmap of your next steps, it would take between one and two weeks. But if we look at all the elements in your digital marketing including brand, SEO, native marketing, social media, etc., this could take up to 4 weeks to complete. When you first engage us and we decide on your needs, you’ll have a clear project scope of how long everything will take.

Yes, definitely. We don’t just hand you a report and send you on your way… we’ll explain to you what everything means and show you how to do things yourself. But we do love building long-term partnerships with our clients to truly help them get the most from the digital marketing investment.

We’ll give you a detailed list of everything we need to have meaningful access to all your digital tools.

As far as we can, we work with you to fix immediate things if they are simple and quick to action. But ‘fixing’ expansive elements like SEO, coding and long-term digital strategies is a detailed process that necessitates the start of a new project, and therefore a new payment plan. Again, we’ll let you know all of your options and the costs involved so that you can make informed decisions.

We base our analysis on usability criteria. Every issue would be addressed with the following scheme:

  • Category of the issue.
  • Reason for reporting negative.
  • Severity and justification.
  • Suggestions to fix the issue.

Workflow & Milestones

Understanding your website’s users

Our first approach would be to understand your website’s user behaviours. We would visit and compare websites that are similar to yours as this would give us the first overview on things to look out for when drafting our audit.

The Audit

The audit would be careful, performed providing detailed analysis of your website. We will evaluate everything that influences users’ impression and experience of browsing your webpage. Particularly, we would analyse the site’s design (i.e., formatting and layout), branding (including colours and typography), usability, content, and media usage. Additionally, we’ll check if your website is mobile-friendly, SEO compliant as well as some easy-to-understand technical information.

Producing Report with Recommendations

With all the data we now have, we would begin compiling your report. You will see all the details of what we have analysed, and the criteria according to which the analysis is performed. Furthermore, we will provide you with specific recommendations for improving your website’s design. We’ll send your full report to your email and you will be able to improve your web design. If you like the service we provided, you may feel free to hire us for a further website redesign service.

Ready to Start your project?